Qualifications
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3-5 years of related experience managing large, complex accounts or projects
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Experience presenting to C-level executives
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Excellent communication, interpersonal, and organizational skills
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Experience describing and documenting project or client requirements
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Detail-oriented with a concern for quality
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Strong management experience including people development and team building
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Proficiency with Microsoft Office tools and Google Suite
Responsibilities
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The Client Delivery Manager will provide strategic and tactical operational leadership to client accounts while ensuring the successful delivery of contractual obligations (SOW’s)
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They will lead by example by implementing strategies to capture market share and manage sale and delivery of products and services to achieve the agreed-upon end result
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Liaison with Client contacts and the Company peers on initiatives and organizational changes
•
Instill and maintain operations blueprints
•
Impact internal and external operations
•
Use performance metrics as a means to gauge, correct, and ensure customer delight
•
Meet and exceed budget, goals, and objectives
Benefits
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Largest global staffing leader
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Competitive salary + bonus
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Excellent benefits package – medical, dental, vision
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Generous PTO policy earned from day one
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Education and professional development
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Rapid career growth
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Retirement savings and security
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Employee stock purchase plan
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Paid parental leave
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Short and long term disability
•
Employee assistance program and health advocacy
•
Health and dependent care flexible spending account
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Metlife auto and home insurance
•
Metlife legal plan
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Referral reward program
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Exclusive discounts and programs with dozens of nationwide vendors and retailers
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When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves
Job description
Randstad is the #1 HR Services Provider in the world, and we are hiring internally for a Client Delivery Manager to join our winning team. The Client Delivery Manager will provide strategic and tactical operational leadership to client accounts while ensuring the successful delivery of contractual obligations (SOW’s). They will lead by example by implementing strategies to capture market share and manage sale and delivery of products and services to achieve the agreed-upon end result.
What you get to do:
• Liaison with Client contacts and the Company peers on initiatives and organizational changes
• Provide strategic and tactical operational leadership to client account(s)
• Instill and maintain operations blueprints
• Ensure successful delivery of contractual obligations
• Impact internal and external operations
• Implement strategies to capture market share
• Manage the sale and delivery of products/services to achieve the agreed end result
• Use performance metrics as a means to gauge, correct, and ensure customer delight
• Meet and exceed budget, goals, and objectives
What you need to bring:
• 3-5 years of related experience managing large, complex accounts or projects
• Bachelor’s degree preferred
• Experience presenting to C-level executives
• Excellent communication, interpersonal, and organizational skills
• Experience describing and documenting project or client requirements
• Detail-oriented with a concern for quality
• Strong management experience including people development and team building
• Proficiency with Microsoft Office tools and Google Suite
What’s in it for you:
• Largest global staffing leader
• Competitive salary + bonus
• Excellent benefits package – medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers
For certain positions, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2022 DiversityInc Top 50 company, a Human Rights Campaign 2022 Best Places to Work for LGBTQ+ Equality, a Military Friendly company for Veterans, Military Spouses & Suppliers, and a 2022 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]